Support
Answers to common questions, and a real person when you need one.
Contact us
Questions, bug reports or ideas — write to us and we'll get back to you, usually within 2 business days. You can also use Contact Us in the app's Settings.
Email usapp@mint-soft.com
Refunds
Payments are handled by Apple or Google, so refunds are requested from the store where you bought Lifetime.
Policies
Frequently asked questions
Does CubeTurn save photos of my cube?
No. Camera frames are analyzed on your phone in real time and are never saved or uploaded. Only the 54 sticker colors and your solve progress are kept, on your device.
Does it work without an internet connection?
Yes. Scanning, solving and practice all run on your device. A connection is only needed for purchases and optional ads.
Which cubes does it support?
A standard 3×3 cube with the six usual sticker colors: white, yellow, red, orange, green and blue.
The scan read a sticker wrong. What do I do?
On the Check your scan screen, the app points at stickers that look misread — tap one to set the right color. You can also rescan a side or paint colors by hand. Even, bright light gives the best results.
Is Lifetime a subscription?
No. Lifetime is a one-time purchase with no subscription and no ads. The price is shown in the store in your currency before you buy.
How do I restore Lifetime on a new phone?
Install CubeTurn, sign in to the same Apple or Google account you bought with, open the Lifetime screen and tap Restore Purchase.
How do I change my ad privacy choices?
Where a consent form applies, open Settings → Ad Privacy Options in the app to review or change your choices at any time. Lifetime users never see ads.
How do I view my solves on a computer?
In Settings, tap View solves on a computer. Open the address shown in a browser on the same Wi-Fi and type the one-time code. The viewer turns off when you leave the app.
How do I delete my data?
Everything is stored on your device. Use Settings → Clear App Data, or uninstall the app. We have no account or server copy to delete.